Journal · Expert advice
Sway Curtains' process: from design to installation
Custom curtains only look and perform the way they should if the process behind them is right. Here's exactly what happens between booking a consultation with Sway and having your curtains installed.
The short version
Key takeaways
- Every Sway order starts with a free, in-home measure and quote, not a guess from a photo or a phone call.
- Curtains are custom made in Sydney, with a typical turnaround of two to four weeks from order to install.
- Choosing fabric in person, either in-home or in one of our showrooms, avoids the most common regret: a colour or texture that looks different once it's up.
- Professional installation is included as standard, not an optional extra.
Step 1: Free measure and quote
Every project starts with a free, no-obligation in-home measure and quote. One of our consultants comes to you, takes precise measurements of your windows and talks through fabric and style options based on your home's light, aspect and the look you're after. This step is what makes made to measure actually fit, rather than approximating a standard size.
Step 2: Choosing fabric and style
With measurements taken, it's time to choose fabric and heading style. We carry over 300 fabric samples from leading Australian houses, spanning sheers, linens, velvets and performance fabrics, so you can see and feel options in your own light rather than guessing from a screen, and our guide to the best curtain fabrics for Australian homes is a good starting point. This is also where we talk through heading style, S-Fold for a clean modern line or Pinch Pleat for something more classic, covered in more depth in our curtain styles guide.
Step 3: Custom made in Sydney
Once your fabric and style are locked in, your curtains are custom made right here in Sydney. Because every piece is cut to your exact window, there's no compromise on fit, even for oversized, floor-to-ceiling or awkwardly shaped windows that ready-made sizes can't handle.
Step 4: Fast turnaround
Most orders are measured, made and installed within two to four weeks. That's fast for a fully custom product, and it means you're not waiting months to finish a room or a new build.
Step 5: Professional installation
Our experienced installers fit everything on-site for a flawless finish, checking drape, alignment and hardware before they leave. Installation is part of the service, not an add-on you need to source separately.
Why this process matters
Skipping any one of these steps is usually where curtain projects go wrong: wrong measurements, a fabric that looks different once it's up, or an installation that leaves curtains hanging unevenly. Doing all five properly is why the vast majority of people who visit one of our showrooms go on to order.
If you're planning a new build, a renovation, or simply refreshing a room, the process starts the same way for everyone. Book your free measure and quote, or visit our Belrose or Moore Park showroom to see the fabric range in person first.
Helpful details
Frequently asked questions
How long does it take to get custom curtains made?
Do I need to measure my own windows?
Can I see fabric samples before I order?
Is installation included in the price?
What curtain heading styles does Sway offer?
Ready when you are
See it, feel it and find the right finish for your home.
Visit Belrose or Moore Park, or invite our team to your home for a complimentary measure and consultation.